We Are Committed to Protecting Your Privacy

Rippling is committed to ensuring that your personal information is protected and secured in accordance with the Privacy Act 1988 (Cth), and Australian Privacy Principles, specifically with relation to collecting, using, disclosing, securing and allowing access to your personal information. This Privacy Policy provides an overview of how we handle your personal information and will be revised and updated from time to time. By providing your personal information to us, you consent to your information being collected, used and disclosed as set out in this policy. In return, we will only collect, use and disclose personal information which is necessary for the purpose of the function it was provided for, and will never use your information for any other purpose without your consent.

Definitions

“We”, “us” and “our” refers to Rippling
“You” refers to any individual from whom we collect personal information
“Personal Information” refers to any details about an identified individual, or an individual who is reasonably identifiable by this information
“Consent” means voluntary and informed agreement to some act, practice or purpose.

What We Collect

The type of personal information we collect depends on the dealings you have with us. It may include, but is not limited to, the following : If you become a regular donor with one of our charity partners, we will collect your name, address, date of birth, gender, phone number, email address, bank details, credit/debit card information; If you apply for a job with us, we will collect (in addition to the above) your superannuation account details, tax file number, employment history, visa information, driving license details and employer references; If you join one of our social media pages, we may have access to your own social media profile, depending on your privacy settings; If you send us an enquiry or provide us with feedback we may collect your name, contact details and details or your enquiry or feedback and information about our response. You are not required to provide us with your personal information, however if your data is incomplete for the purpose it is required, we may not be able to assist you or provide you with the service you would like.

How We Collect Information

We usually collect personal information directly from you.

We collect personal information you provide to us in a number of ways such as donation pledge forms, application forms for employment, through our website and in any other way that you interact with us.

We also use cookies on our website. Cookies are small files that a website transfers to your computer. Most web browsers are automatically set to accept cookies. Your browser controls will allow you to restrict, block or delete cookies.

We use cookies:

• To collect non-identifying statistical information on how many people visit our website, what country/city/region they are from, which browser/operating system they are using, and pages viewed on the website.
• To allow functionality for the user within our website.
• For use of third party advertising or social media services to enable tracking and retargeting for online marketing material.
• By using this site, you agree that we may place these types of cookies on your device.]

Use and Disclosure

We collect, use and disclose your personal information to carry out the functions and activities of Rippling including to facilitate setting you up as a regular donor with one of our charity partners, to comply with our legal obligations, to recruit, train and manage our team members, to maintain and update our records and to help us manage and provide our services.

We do not trade, sell or rent to any third party information captured or voluntarily submitted on this website. We promise that we will never, use or disclose your personal or sensitive information for anything outside its original purpose without your consent unless the disclosure is otherwise permitted by law. Where your information is required for you to become a regular donor with one of our charity partners, our charity partners will collect, use and hold your information in accordance with their privacy policies – you can contact them directly for more information on their privacy policies. Where your information is required for employment purposes, your details may be shared with financial institutions, superannuation funds, the Australian tax office or any other third party which is reasonably necessary for the continuation or finalisation of your employment at Rippling.

Where Rippling uses external service providers, we only disclose your personal information to the extent necessary for them to perform the services we have requested.

Storage of Data and Cross Border Disclosure

We use data hosting facilities and third-party service providers to assist us with providing our goods and services. As a result, your personal information may be transferred and stored via cloud service at a destination outside Australia, including but not limited to, Ireland, the United States of America and Japan.

We will make reasonable endeavours to ensure that the overseas recipient does not breach the Australian Privacy Principles.

Want to Opt Out?

Direct Marketing is used by our charity partners to keep you informed about the difference your donation makes. If you do not want to receive such communications, you should contact the charity directly to opt-out of those marketing communications. If you are receiving communication from Rippling it will be because you have either sent us an enquiry or have applied for a job, and we will only contact you with regard to this. If you have joined any of our social media pages and no longer wish to see notifications from us, all you need to do is remove yourself from that group/page. If you have any difficulties with any of the above, just contact our Privacy Officer. If we do not hear from you, we will assume you consent to any communications you receive from us.

Accessing Your Information

You have a right to request access to, and to request correction of, your personal information. If you wish to exercise these rights, please contact our Privacy Officer. We are happy to provide you with this access provided it is reasonable and practicable to do so, subject to Australian privacy laws. Before providing such access, you will need to be able to clearly identify yourself and the information which you require. We will never refuse to grant you access to your information unless:

• Access would pose a threat to the wellbeing of any individual or the public
• Access would have an unreasonable impact on the privacy of other individuals
• The request is frivolous or vexatious
• Denying access is required or authorized by law or a court order
• Access would be unlawful
• Access may prejudice commercial negotiations, legal proceedings, enforcement activities or appropriate action being taken in respect of a suspected unlawful activity or serious misconduct.

Updating Your Personal Information

If you wish to update, correct or delete the personal information we hold about you, you may do so at any time, by contacting us. You may also request that we pass on updated details to a third-party service provider. In order to safeguard your information and that of others, we will need to take reasonable steps to verify your identity before making any changes. If you do not or cannot identify yourself clearly, we may be unable to assist you. We will also take reasonable steps to update any information which is out of date, incomplete, misleading or irrelevant.

Feedback

We are always striving to improve the quality of our services. If you have any questions, concerns, complaints or feedback regarding our privacy policy or the manner in which we handle your personal information, please contact our Privacy Officer at privacyofficer@rippling.org.au or by calling 02 7908 7749.

Alternatively mail us at Privacy Officer, Rippling, Level 5, 1 Margaret St, Sydney 2000.

We will make every effort to initially respond to any request for information or general feedback within two business days of receipt.

Additional details may be requested from you regarding your concern. We may also need to engage or consult with other parties to investigate and deal with your issue. We will keep records of your request and any resolution. If you are not satisfied with the manner in which we have dealt with a complaint, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.